Continuous Improvement Lead

About the Job 

This position is part of Sanofi Business Operations, within Process Excellence & Innovation organization and reporting to the Head of Continuous Improvement. Process Excellence & Innovation (PE&I) drives continuous improvement and process excellence, ensuring existing service towers adopt a standard framework, methodologies and tools to deliver upon end-to-end process excellence ambition. 

The role will provide Continuous Improvement leadership to help standardize and transform our end-to-end process. The role is focused on complex initiatives, that can span transversally across end-to-end process areas and regions, in an environment with a high degree of inter-dependancy. 

Main Responsibilities:

• Provide Continuous Improvement (CI) guidance to Business Operations department. 

• Maintain and promote the CI framework. 

• Contribute to Business Operations CI Program, especially during assessment, design and execution phases. 

• Provide consultancy, mentoring, coaching to CI initiatives. 

• Lead some CI initiatives, especially the transversal ones. Develop and provide supporting tools and methodology. 

• Disseminate CI culture across Business Operations department 

• Design and execute CI training programs 

• Contribute to CI governance with various stakeholders 

• Provide the right factual data to Process Owners so they can take the best decisions. 

• Identify and promote synergies across the different end-to-end process. 

• Liaise with other PE&I teams (e.g. Process Intelligence, Process Mining, Data, Automation, etc.) to reach the maximum of efficiencies. 

About You  

• Bachelor’s degree (or equivalent) in Business Administration or Science.

• 3-5 years of working experience in GBS / BPO Shared Services industry or consulting industry.  

• Certification in CI methodology (Black Belt certified or any other equivalent certification). 

• Knowledgeable in business process in scope (e.g. Finance, HR, Procurement, Manufacturing & Supply, R&D).

• Proven track record of impactful contributions to CI programs with tangible results.

• Excellent stakeholder management skills, including with Senior stakeholders.

• Excellent written and oral communication & inter-personal skills, ability to develop high-quality documents.

• Ability to lead and motivate team members with indirect reporting relationships across multiple geographies. through a CI journey. 

• Entrepreneurial mindset, and ability to work independently and take initiative under pressure. 

• Strong collaboration mindset with ability to work with a group of people with different functional expertise.  

• Adaptability to deliver in ambiguous context, flexible, comfortable with changes. 

• Efficient analytical skills, attention to details. 

• Knowledge/certification on Continuous Improvement methodology (Lean Black Belt).

• Fluent in English is mandatory. Other language is a plus. 

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.