Senior Director - Data Operations

Job Title: Senior Director - Data Operations

Location: Cambridge, MA Morristown, NJ

About the Job

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. ​

The Data Management Program Leader is accountable for designing and managing a comprehensive data management program (a combination of data assets, services, and processes) focused on meeting the information-related requirements of the business. This role is important for driving data-driven decision-making and optimizing commercial operations to support our business objectives.

There are 6 Data Management Programs in US Commercial Data Management: Customer Master, Data Operations, Specialty Channel, Go-to-Market, Business Performance, Business Dynamics. In addition to general leadership and management competencies, each program leader should be a “consultant level” subject matter expert in their operations and/or data domains. They are accountable to build and run a complete strategy and operations program to maximize the value of their area.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

General Responsibilities for all Data Management Program Leaders:

Data Strategy: Design, build, and implement a commercial data strategy that aligns with the organization’s goals and objectives.

• Business requirements documents reflecting a deep understanding of market dynamics, commercial capabilities, and business goals.

• Business-level conceptual data model.

• Data assets and services evaluation and acquisition.

• Design and build custom data assets where necessary.

• Operations Management: Design, build, and run an operations program to ensure the effective processing and management of data.

• Data management business processes.

• Master data, reference data, and business rules management.

• Comprehensive data quality program.

• Integration with commercial systems.

• Business ownership of associated Digital systems.

• Vendor management responsibility.

Value Realization: Ensure data management investments are maximized by our stakeholders.

• Comprehensive and business-oriented metadata (e.g., data models, data dictionary, business glossary).

• Effective stakeholder communication and change management plans.

• Guidance documents for and consulting with stakeholders on the effective use of data.

Team Leadership: Lead, inspire, and develop Data Management team members in the United States and India.

• Contribute to a team culture that maximizes every teammate’s contribution, engagement, and work satisfaction.

• Ensure team learning by developing individual and organization learning plans.

• Ensure strong collaboration with stakeholders, colleagues, and Sanofi departments.

Resource Management:

• Effectively manage and optimize all resources.

Compliance:

• Ensure all data and services are in full compliance with Sanofi policies, with particular attention to GxP, privacy, and anti-kickback areas.

Specific Expectations for Data Operations

• Senior Director of Data Operations, a strategic leadership role accountable for transforming enterprise data following the Data as a Product customer-centric approach, maximizing value and usability of data across the enterprise.

• Key responsibilities include driving operational excellence, enabling cross-functional collaboration, and ensuring scalable, high-quality data delivery across business domains.

Key Responsibilities:

• Business ownership for Diamond, Sapphire, OneProduct, and EDC.

• Data as a Product Leadership. Embed data product thinking across the organization and develop capabilities that support scalable, reusable data services.

• Lead the data operation lifecycle management of data products, including Diamond, Sapphire, Reference Data, Metadata, and DQ.

• Collaborate with domain experts and business stakeholders to define requirements, business rules, and data quality standards. Serve as the voice of the customer, ensuring data products align with business priorities.

• Oversee operational support, enhancement, and change management for critical Data Products in scope.

• Build strong partnerships with global and offshore teams (HYD) to ensure delivery, quality, and performance of managed services.

• Provide strategic direction to cross-functional projects including product launches, digital transformation initiatives, and strategic data platform enablement.

• Partner with functional and therapeutic area leads, IT, and enterprise data stakeholders to align on strategic priorities, resource needs, and value delivery

• Act as a senior representative of CDM in forums involving business transformation and Data as a product enablement

About You

Qualifications

• Education: Bachelor's degree in a relevant field (e.g., Data Science, Business, Life Sciences). Advanced degree preferred.

• Experience: Minimum of 12 years of experience in positions related to data strategy and operations, preferably also with at least 5 years in a leadership role within the life sciences industry.

• Technical Skills: Very strong subject matter expertise in the relevant Data Management Program domain (data sources, technologies, services, etc). Strong knowledge of data management principles and practices. Strong knowledge of commercial operations areas.

• Leadership Skills: Strong leadership and team management skills, with a proven track record of leading cross-functional teams and driving organizational change.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.