Resource Manager – GenAI

Job title: Resource Manager – GenAI

• Location: Hyderabad

About the job

Strategic context:

Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools.

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Resource Manager - GenAI, within our Hyderabad Hub, you'll be responsible for supporting the Content Operations Hub Team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization.

Key responsibilities:

• Capacity Planning: Proactively forecast resource requirements and assess availability to ensure alignment with daily and weekly asset production goals and manage capacity planning. Collaborate with Content Operations/Omnichannel/GTMC teams for effective resource forecasting and allocation brining in operational excellence and process simplification

• Resource Management and Allocation Optimization: Coordinate/develop the resource utilization aspects of the project, develop, and monitor resource allocation to drive operational excellence and support Lead/Head for demand/project management. Assign the right talent to the right projects, balancing workloads to maximize team efficiency and output quality

• Performance Monitoring & Reporting: Track resource utilization and generate data-driven insights to support continuous process and performance improvement

• Cross-Functional Collaboration: Facilitate clear and timely communication across cross-functional teams/geographies to ensure alignment on resource status, upcoming needs, and shifting priorities. Support vendor relationships crucial for content production and digital marketing tools. Manage multiple resources across multiple franchises or therapeutic areas and work with respective business partners

• Process and Tools Optimization: Drive operational excellence by streamlining resource management processes and enhancing the use of tools and platforms. Leverage advanced training delivery tools and techniques for enhancing the effectiveness of capacity planning. Collaborate with cross-functional teams in GTMC to build digital transformation/to bring innovative digital solutions

• Workflow Oversight: Ensure tasks are correctly assigned at initiation and updated throughout the lifecycle; Maintain accurate task status and ownership; Monitor assignment accuracy across workflow stages; Ensure key milestones and relevant information are properly documented.

• Talent Development and Capability Building: Collaborate with subject matter experts to identify skill gaps, support upskilling initiatives, and align team capabilities with evolving business needs and provide proactive recommendations as needed. Partner with Head/Lead for individual development plans.

About you

• Experience: >8 years of experience in content creation/resource management/optimization/operational excellence in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; experience with GenAI/AI tools/platforms/Machine Learning platforms and incorporating these capabilities in content development/production/deployment is preferred

• Soft skills: Proven track record of managing complex, cross-functional projects at scale; stakeholder management; proficient in written & oral communication skills; strong organizational and time management skills; and ability to work independently and within a team environment

• Technical skills: Resource management/Project management; Omnichannel operations; Pharma experience (including but not limited to therapeutic area/domain knowledge exposure; and/or content validation/upload/dissemination/publishing/deployment); JIRA experience (including but not limited to workflow oversight); Veeva PromoMats/DAM/OneCRM/digital platforms experience is desirable

• Education: University degree level (Graduate degree, preferably in science). Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/similar discipline desirable

• Languages: Excellent knowledge of English language (spoken and written)

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

• Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results

Pursue Progress, discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com!