Commercial Lead Belgium, Neurology

Purpose

Sanofi Specialty Care North Europe

In Sanofi Specialty Care North Europe we want to improve people’s lives and transform the practice of medicines by ensuring that our treatments in Rare Diseases, Oncology, Neurology, Rare Blood disorders and Immunology reach the patients in the markets we serve. As a team we focus on both our transformation and our people to be successful in achieving this ambition in the current external environment.

This role

In this role you drive for the (future) commercial success of the treatments you represent partly internally but mostly externally within your geographic scope with focus on launches and launch readiness.

Responsibilities

• Manage great customer experience: Ensure the understanding and execution of the relevant Customer Journey & Experience strategy and tactics of the GBU within your area.
• Implementation and regular monitoring of the individual customer journey by leveraging the cross functional team work with customer support, COE´s ; HQ.
• Works with HCPs to remove barriers to prescription at the account/regional level.
• Build strong relationships with KOLs and key customers to create long-term partnerships and identify customer needs.
• Stay up-dated on national/regional market access processes affecting access to product portfolio – work in close collaboration with local market access team to support market access activities.
• Collaborates in brand team to provide bottom-up input on needs, share insights and learnings, as well as leverage global and NE materials, resources, campaigns, and initiatives that support and drive customer engagement.
• When applicable you functionally lead the Therapeutic Area Specialist in your scope without having the managerial oversight:
  • Contribute to the Brand and activation planning with local specifities.
  • Adhere to Local OPEX.
  • Provide input to financial forecasting processes.
  • Drive and coordinate market shaping activities together with Medical, Public Affairs, Communications and Market Access colleagues.
  • Interact with key stakeholders at National/Regional level.
  • Support Tender & Pricing cases together with Access Teams.
• Coordinate sales and account excellence with Nordic/NE Functions.
• You adhere to the policies, standard operating procedures, and regulations both from a Country and Sanofi perspective to maintain the highest standard of compliance, ethics and business integrity.
• You continuously stretch yourself to improve, simplify and prioritize within your area of influence with a laser focus on adding value.

Profile

         Expected behaviours/ soft skills

• Building and maintaining relationships:
  • Prioritize external over internal.
  • Develop strong trustful relationships both internal across all of Sanofi and external with external stakeholders.
  • Influence and shape both projects and people to the benefit of patients and ultimately Sanofi.
• Stretch self and others with care:
  • Push boundaries and find meaningful ways to add more value to our customers and our people with a strong growth mindset.
  • Whilst being mindful to include people across all levels on the journey.
  • Providing support as needed.
• Functional People leadership:
  • Inspire to grow business through our purpose.
  • Focus on people development.

         Technical skill

• Profound understanding of both the therapeutic area & country.
• Experience with omnichannel customer engagement.
• Sales skills focused on leading & empowering sales team.
• Preferably launch experience.
• Agile experience an advantage.

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