Customer Master Data Senior Analyst (French speaker)

Customer Master Data Senior Analyst

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Budapest Hub has doubled in size and increased its scope.

As one department within Business Operations, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Our function at a glance:

Our O2C team to handle the following activities:  

• owns the operational master data management such as master data creation and maintenance in the relevant systems mainly SAP ERP. It covers various data like customer master data and all type of data allowing process efficiency in the sales orders and disputes management
• responsible of the creation/modification of the pricing conditions and contract agreements in the ERP, upon request from Trade team or any other appointed responsible. Contributes to improve service to customers through the proper maintenance of commercial conditions and pricing master data. Ensure that satellites tools containing commercial conditions are consistent.
• liaise with the neighbouring functions to ensure optimum lead time in the updates of critical master data
• ensure data quality in the systems contributing to continuous improvement to ensure the most accurate data supporting the building of the data backbone of the company to ensure future growth.

This role requires a good understanding of Order to Cash activities, industry trends and data quality principles.

Main responsibilities:

Customer Master Data and data allowing process efficiency:

• As data approver ensure Data Request completion as responsible for validating and completing master data requests if needed and applying data governance principles. They support the development of field names, definitions and formulas.
• Create and update customer master data, customer hierarchy, customer assortment, business partners and set up of master data blocks on customers.
• Create and maintain transactional master data fields influencing the order process: ex: Transportation zone, Order information/ acknowledgement outputs, invoice email address usage License numbers, Unloading points/goods receiving hours- Rounding, Delivery setup, Delivery plant, Shipping condition and backorder attributes.
• Understand material master data fields influencing the order process: ex: Delivery plant material, Transportation group, Rounding profile, delivery unit.

Contract & Commercial conditions Management:

• Maintenance (create or update) of approved Gross Price List in the system based on commercial policy template upon request from Trade or any other appointed responsible by upload record in the system according to standard price scheme.
• Create and maintain master request On and Off Invoice contracts including payment terms.
• Perform 4Eyes check to ensure that the terms of the contract are well approved in the commercial policy.
• Create Settlement Request for off-invoice contract and monitor the process of the credit note creation.

Experience:

• Experience in Master Data Management, Contract & Commercial Conditions Management, Customer service or Order to Cash processes, preferably in Pharma
• Participation in previous transition projects (advantageous)

Soft skills:

• Good business acumen
• Strong problem solving, deductive and analytical skills
• Hands-on experience of SAP (essential) in S4 Hana preferably, MDG, Condition Contract Management modules (advantageous)
• Knowledge of Microsoft Office and expertise of MS Excel (essential)

Interpersonal skills:

• Ability to interact with internal clients in a professional manner (essential)
• Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner
• Well-inclined towards change and can work under pressure
• Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset
• Good communication skills

Education:

• Diploma in Economics/Trade/Foreign Trade/Logistics/Finance

Language:

• Excellent English and French written and verbal
• Second European language is a plus

This job post is subject to local legal and social procedures where applicable.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue Progress. And let’s discover Extraordinary together.

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.

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