Brazil Order to Cash Specialist

• Location: Bogotá, Colombia

About the job

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Order to Cash Specialist, you’ll support Sanofi's integrated O2C processes, ensuring efficient operations and customer satisfaction across the LATAM region, especially for the Brazilian market.

Main responsibilities:

• Manage customer orders, including accurate entry into ERP systems and monitoring of business interfaces.
• Handle collections and receivables management, including AR aging reports and dunning processes.
• Perform credit assessments and manage credit risks.
• Process cash applications and manage disputes & claims.
• Maintain and update customer master data in SAP S4/HANA and MDG tools.
• Ensure data accuracy and compliance with governance standards.
• Register and classify customer inquiries and disputes, ensuring timely resolution.
• Collaborate with cross-functional teams, including Customer Service, Finance, Treasury, Supply Chain, and Commercial.
• Contribute to continuous improvement initiatives and process automation.
• Deliver services according to Service Level Agreements (SLAs) and operational KPIs.

About you

• Experience: 2–3 years of experience in Order to cash or financial processes, preferably in the GBS or SSC industry. Some related financial processes can include Account to report, Purchase to Pay, Tax operations.
• Soft and technical skills:
  • Proficiency in SAP, especially S/4HANA (essential).
  • Strong knowledge of Microsoft Office, particularly Excel.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced, multicultural environment.
  • Strong communication and interpersonal skills.
• Education: Bachelor’s degree in accounting, finance, economics, business administration, logistics, or related field.
• Languages: Fluency in Spanish & Portuguese. English is a plus.

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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