GTMC-OCE Performance Management Manager-Shanghai
Shanghai, China Fixed Term (Fixed Term) Posted on Dec. 11, 2025 Closing on Feb. 01, 2026About the Role: As part of Sanofi's Go-to-Market Capabilities (GTMC) transformation, we're seeking an analytical expert with strong business acumen to drive customer engagement performance enhancement, by transforming customer engagement data into validated insights and actionable business recommendations
Key Responsibilities:
Drive analytics initiatives to evaluate omnichannel engagement performance (40%)
Build customer-centric view engagement performance framework and MVP
Build campaign-centric view engagement performance framework and MVP
Iterate by channel engagement performance tracking with focus on in-depth insight generation and business validation
Partner with GTMC I&A, Digital and BU teams to drive OneCI customer engagement dashboards and OneCI content dashboards revamp
Partner with Omnichannel Business Partners (OCE BPs) to support business reporting and problem solve with business stakeholders (20%)
Partner with Omnichannel central teams to structure data extract and analyses, supporting key OCE initiatives and solutions, and contributes to customer engagement journey building, channel mix optimization and content strategy (20%)
Design measurement frameworks for omnichannel engagement effectiveness and business impact, ensure alignment to data standards and granular tracking cross function, cross GBU and with global (10%)
Provide standardized analytical tools (non-OneCI dashboards) to automate and improve efficiency within OCE (10%)
Required Qualifications:
3+ years of experience in analytics, with focus on customer engagement or digital marketing
Strong business acumen and ability to translate complex data into clear business recommendations
Advanced knowledge of analytics tools and platforms (SQL, Python, PowerBI, Excel, PPT, etc.)
Proficiency in data visualization and analytics platforms
Excellent stakeholder management and presentation skills
Experience and proven success in working with cross-functional teams
Fluent in English and Mandarin Chinese
Experience in pharmaceutical/healthcare industry preferred
Understanding of omnichannel marketing principles and metrics preferred
Knowledge of attribution modeling and customer journey analytics preferred
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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