Director US Field Reporting Specialty Care

Job Title: Director US Field Reporting Specialist Care

• Location: Cambridge, MA

About the job

The Customer Facing Capabilities (CFC) organization is designed to drive excellence in field operations and commercial execution across Sanofi's North American business. This team supports field teams through capability building, process optimization, and technology enablement — delivering impact across Field Learning and Development, Field Deployment and Incentive Compensation, CRM, Field Reporting, Engagement Operations, Field Sales Analytics, and Change Management. 

The Director, Field Reporting - Specialty Care will lead all aspects of Field Reporting design, development and operations across the Sanofi US Specialty Care Commercial customer-facing (sales, market access, account management) portfolio.  This role partners closely with Sales Leadership, Go to Market Capabilities (GTMC) colleagues, Digital (ITS), the Sanofi Hub, and vendors to ensure business needs are delivered through all Field Reporting initiatives. They continuously seek innovative approaches to increase sales efficiency. This individual will manage Associate Directors, the Sanofi Field Reporting Hub, and vendor partnerships in support of the entire Sanofi US organization.

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world

About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

Strategic Leadership

• In Collaboration with the Director - Vaccines/General Medicines, set vision and strategic direction for the team, driving collaborative relationships, positive business outcomes, and executional excellence
• Encourage innovation, and lead a change management agenda to drive business impact above and beyond the current state of capabilities
• Act as a trusted advisor to Sales and Marketing Therapeutic Area Leadership, representing the GTMC perspective and the North America voice in global field reporting decisions
• Partner with Sales and Marketing Leadership to understand brand and sales strategy and ensure consistency in execution across BUs where appropriate

Field Reporting Design and Delivery

• Lead the design, development, and operations of field reports across all US Specialty Care Commercial customer-facing teams, ensuring field force and home office management can monitor performance and execution effectively
• Build strategies, processes, and tools — leveraging pharmaceutical data sources (IQVIA, SP/PSS, 867), BI and AI platforms — to deliver actionable insights and high-impact field engagement
• Drive adoption of AI-powered analytics, automation, and self-service reporting to modernize field reporting infrastructure and increase operational efficiency

Cross-Functional Collaboration

• Collaborate with Digital/ITS, Commercial, Market Access, Trade, Value and Access, Compliance, and Field Learning and Development to drive implementation and adoption of field reports and field AI solutions
• Partner with global GTMC colleagues to share best practices, drive consistency, and effectively leverage hub teams

Team and Operations Management

• Manage and develop team members, fostering a culture of innovation, continuous learning, and subject matter expertise across the team
• Provide appropriate training and hands-on experience to develop the team, and continually strengthen and upgrade capabilities to meet and exceed goals
• Establish and maintain documentation and governance materials; manage staffing, budget, prioritization, and delivery across the team and vendor partnerships

About You

Work Experience

• 7+ years of experience in Pharmaceutical Commercial Analytics, Reporting, or Sales Operations, or equivalent consulting
• Proven experience partnering with or leading field teams
• Track record of delivering high-quality solutions with strong attention to detail and measurable business value
• Demonstrated ability to manage multiple projects and priorities simultaneously
• Experience working in a regulated industry environment with strong compliance orientation
• Vendor management experience

Technical Skills

• Proficiency with pharmaceutical data sources: IQVIA, LAAD, Xponent, Symphony, Komodo, CMS, Optum, Questlab, SP/PSS, DDD/867

• Experience with Business Intelligence tools: Qlik, PowerBI, Tableau, Microstrategy

• Experience with database tools: Snowflake, Oracle, Dbeaver, SQL Server

• Experience with CRM platforms: Veeva, Salesforce

• Advanced Excel and PowerPoint
• Familiarity with project management and portfolio management tools
• Technical knowledge of AI applications and emerging capabilities in commercial operations

Skills

• Proven executive-level presenter and communicator with exceptional storytelling skills to articulate vision, build alignment, and drive change across diverse audiences
• Highly organized agile learner with strong real-time thinking, prioritization, and financial acumen
• High sense of urgency balanced with quality and process discipline
• Strategic partnership and influencing skills — ability to build coalitions, broker alignment, and drive collaboration across diverse stakeholders with competing priorities
• Deep understanding of field operations including CRM systems, incentive compensation, sales analytics, and field learning and development
• Leverage AI tools and automation platforms to enhance productivity and generate data-driven insights that improve decision-making and customer outcomes
• Demonstrate curiosity and resilience; actively seek learning opportunities and embrace new challenges as opportunities for innovation
• Proactively identify inefficiencies and implement solutions that optimize workflows and enhance team performance
• Lead teams through transformation by role-modeling the right behaviors, fostering psychological safety, and driving genuine buy-in and commitment
• Translate broad internal and external insights into clear, actionable objectives that drive transformation forward
• Comfort with ambiguity, ability to challenge conventional thinking, and passion for exploring emerging trends and innovative solutions

Education

• Bachelor's degree in Computer Science, Business, Finance, Engineering, or related discipline required
• Master's degree preferred

Preferred Qualifications

• Experience managing teams within matrix organizations
• Background in multicultural environments and global or cross-regional project leadership
• Experience managing offshore or hub team partnerships

Why choose us? 

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
•  Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet
•  Drive Progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil  union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.