Digital Product Owner – Research Decision Intelligence

Job Title: Oncology Key Account Manager

Location: Nashville, TN

About the Job

Sanofi is rapidly building momentum with the execution of its oncology strategy, with strategic focus in multiple myeloma. The oncology Key Account Manager (KAM) acts as the designated single point of contact representing Sanofi across the oncology portfolio to optimize access and pull through at top community & health system/IDN accounts. Oncology KAMs will be critical in serving evolving customer needs by providing a coordinated approach to achieve key goals at both the brand level. Oncology KAMs will report directly to the Divisional General Manager. 

The Sanofi Key Account Manager is accountable for elevating mutual strategies, executing on growth objectives & removing potential access hurdles for Sanofi’s inline & future oncology products. This individual will work closely and coordinate with internal cross functional teams (e.g., marketing, sales, access) to provide support in the areas of regional pull through, partnership/relationship building, operational excellence, business analytics, and strategic insight/input. 

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing Progress to make a real impact on millions of patients around the world. 

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

Account Management & Coordination 

• Responsible for building and maintaining relationships with top priority high strategic value accounts to drive Sarclisa’s adoption and business growth 

• Develop in-depth knowledge of each assigned customer account including strategic goals, value drivers, key access stakeholders, relevant business metrics, and unique challenges/emerging needs 

• Driving and executing a strategic account plan for the top accounts 

• Develop and maintain relationships with top priority high strategic value accounts 

• Identify and manage these accounts to drive business growth 

• Develop account plans focused on matrix team planning, execution and influencer mapping 

• Integrate understanding of customer business segmentation into product objective planning and execution 

• Support clinical, economic and operational advocacy (e.g., gaining KOL endorsement) & ensure coverage on provider pathways, EMRs and/or formularies. Understand pull-through hurdles, org structures & customer ways of working to ensure cross-functional/ departmental coordination 

• Cross Functional launch planning excellence and execution 

• Develop deep understanding of contracting/ product access processes at key accounts, BID/RFP/PT workflow internally and externally, key stakeholders, business segment relevant financial models, and clinical evaluation models 

• Point of contact for contracting and pricing agreements with owned accounts 

• Develop and deepen strategic partnerships. Account interactions include but are not limited to oncology ‘C-suite’ executives and key population health decision makers at the account. 

• Profile and perform targeted PIE engagements with top community & health system/IDN accounts in preparation for launch 

• Support contract execution & pull through at select health system accounts as applicable 

• Co-creation of innovative partnership opportunities and solutions with key customers. Solutions to be developed through problem-solving and aligning Sanofi needs with customer needs 

Leadership & Internal Coordination 

• Coordinate with internal cross functional teams (e.g., marketing, sales, access) for account strategy development & business planning. Lead matrix teams without direct authority. 

• Collaborate with sales, medical, and marketing teams to align strategies 

• Guide field team engagement with customer accounts and support seamless operation/execution 

• Ensure seamless execution of commercial strategies and account plans 

• Effectively communicate and share customer feedback back to the organization 

• Monitor market trends, competitor activities, and customer needs  Provide insights and feedback to internal teams for continuous improvement        

About You

Basic Qualifications:

• B.A. / B.S. degree required; advanced degree preferred 

• Must be located in the area of the geography, which covers [appropriate region and/or accounts] 

• A minimum of 4 years of relevant work experience, with healthcare sales/account management experience 

• Have a valid driver’s license and willingness to travel on the job (~50% of travel given field-based role) 

Preferred Qualifications:

• A minimum of two (2) years of current/ recent key account management experience in oncology field working with population health decision makers & other access influencers preferred 

• Effective leadership skills to elicit collaboration, coordination and innovative thinking across cross functional partners 

• Demonstrated enterprise level entrepreneurial thinking 

• A consultative mindset enabling effective and creative problem solving with customers’ needs as a primary focus 

• An outstanding communicator, presenter with strong negotiating skills 

• Promote and lead with direct, honest, and supportive communication 

• Ability to develop organizational capabilities while influencing others 

• Lead and inspire others when facing highly ambiguous, complex situations 

• Eager to improve oneself, the immediate team, and the greater oncology community 

• Extremely organized, dependable and self-motivated with the ability to leverage planning tools in a fast-paced environment 

• Utilize effective, professional communications to cultivate strong working relationships with both internal and external colleagues; displays flexibility in your approach to people and situation 

• Device launch experience preferred 

Why Choose Us

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.