Hub Operations Support

Hub Operations Support

• Location: Bogotá
• Grade: L1
• Hiring Manager: Head Of Bogota - HUB Americas

About the job

At Sanofi, we're committed to providing the next-gen healthcare that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before.

Our Hubs are a crucial part of innovatively improving performance across every Sanofi department and providing a springboard for the amazing work we do. The Bogotá Hub for the Americas is a dynamic, fast-paced environment where operational excellence meets cross-functional collaboration.

As Hub Operations Support Coordinator, you will be the operational backbone of the Hub, ensuring seamless day-to-day operations while delivering an exceptional employee and visitor experience. You will coordinate administrative, financial, facility, and engagement activities, helping maintain a high-performing and collaborative workplace environment.

Main Responsibilities

• Coordinate internal and external visits, including meeting room bookings, catering, transportation, security arrangements, and on-site logistics.
• Manage visitor experience initiatives, access card requests, and Hub branding materials.
• Support facility-related activities to ensure a smooth workplace experience.
• Track Hub budgets, expenditures, and financial allocations.
• Maintain budget monitoring tools and support financial reporting activities.
• Participate in budget reviews and P&L discussions to ensure financial accuracy.
• Maintain accurate headcount records, organizational data, and cost center allocations.
• Support onboarding and offboarding administrative processes.
• Generate regular headcount reports and employee data updates.
• Support stakeholders with PO creation and procurement processes.
• Maintain PO tracking systems and documentation.
• Coordinate with vendors and internal stakeholders to ensure timely invoice and payment processing.
• Coordinate Hub off-sites, team-building activities, and employee engagement initiatives.
• Manage vendors, logistics, POs, invoices, and attendance tracking for events.
• Support community programs and maintain employee communication channels.
• Coordinate onboarding logistics, workspace preparation, technology setup, and orientation sessions.
• Manage welcome kits, company merchandise, and inventory tracking.
• Ensure a positive and seamless onboarding experience for new employees.
• Support leadership meetings through agenda preparation, note-taking, and follow-up actions.
• Maintain operational documentation, communication lists, and reporting tools.
• Ensure Business Continuity Plan (BCP) compliance and coordination activities.
• Monitor hybrid work attendance and support workspace planning initiatives.
• Build strong partnerships across functions including Digital, People & Culture, Workplace Experience, HSE, and other Hub stakeholders.

About You

Experience

• 2-3 years of experience in administrative operations, office coordination, workplace services, or a similar support function.
• Experience managing budgets, purchase orders, vendor relationships, and administrative processes.
• Demonstrated experience supporting onboarding activities and cross-functional coordination.
• Experience in event planning, facilities management, or workplace operations is a strong advantage.
• Ability to manage multiple priorities in a fast-paced, international environment.

Technical - Soft Skills

• Strong organizational and prioritization capabilities.
• Excellent communication and stakeholder management skills.
• Proactive mindset with a strong sense of ownership and accountability.
• Customer-service orientation and attention to detail.
• Ability to work independently while collaborating effectively across teams.
• Adaptable and resilient in a dynamic multicultural environment.
• High level of professionalism and discretion when handling confidential information.
• Advanced knowledge of Microsoft 365 applications (Excel, Outlook, Teams, PowerPoint, SharePoint).
• Experience with SAP or similar financial/procurement systems.
• Knowledge of workplace management tools and employee experience platforms is a plus.
• Ability to maintain dashboards, tracking tools, inventories, and operational reports.
• Familiarity with Viva Engage or similar internal communication tools.

Education and languages

• Bachelor's degree in Business Administration, Industrial Engineering, Communications, or a related field.
• Additional certifications in Operations, Project Management, Office Administration, or related disciplines are a plus.
• Advanced English level.

Why choose us?

• Our people are responsible for managing their career. Sanofi posts all non-executive opportunities for our people.
• We give priority to internal candidates.
• Managers provide constructive feedback to all internal interviewed candidates.
• We embrace diversity to hire best talent.
• We expect managers to encourage career moves across the whole organization.
• A few practical tips:
  • Be sure to regularly update your Workday profile to simplify the application process.
  • Be aware of any applicable eligibility criteria in the country to which you are applying.
  • Before applying, inform your manager so they may support your career development goals.

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

To apply under the disability condition, it is necessary to have a certificate issued in accordance with the provisions of the Ministry of Health and Social Protection to comply with the obligations established in Law 2466 of 2025 regarding the hiring of people with disabilities.

If you require any reasonable accommodation or adjustment during the recruitment process, please inform the Talent Acquisition team. This information will be treated confidentially and will not impact your application.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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