Key Account Manager

Job title: Key Account Manager Specialty Care

• Location: Jeddah
• Job type: Permanent, Full time

About the job

Pre-launch Responsibilities

• Identify customers, map the accounts and patient journeys, educate key stakeholders on the disease and the impact of the disease.
• Implement ongoing targeting and profiling of customers to maximize sales.
• Identify and highlight listing opportunities for Dupixent in accounts at territory level.
• Liaise with medico-marketing teams to develop tactical plans for scaling up products penetration and ensure products’ availability.
• Ensure the implementation of launch and tactical marketing plans in line with the local business strategy.
• Initiate, build and maintain strong relations with key opinion leaders in order to increase market presence for Dupixent.

Post Launch Responsibilities

• Oversee sales promotion of Dupixent to the target doctors to achieve monthly, quarterly and annual targets in line with company strategy.
• Provide quality scientific information about Dupixent to the different healthcare professionals in compliance with professional ethics and company image, rules and regulations.
• Develop weekly and monthly visit plans in consultation with the line manager and in compliance with Sanofi internal sales systems and procedures.
• Conduct regular visits to customers to monitor product availability and movement.  
• Maintain an updated product and competitive knowledge in order to develop a robust professional image as a trusted scientific advisory to HCPs.
• Gather continuous market intelligence data in order to assess impact on Sanofi operations and suggest timely counteraction plans.
• Robust execution of marketing tactics by leveraging operational tools in order to achieve sales objectives while constantly seeking to improve selling skills and knowledge.
• Frequent update of customer lists and all the required information for robust S&T.
• Participate in the implementation of key projects as and when required in collaboration with the CFT.
• Analyse performance of Dupixent for assigned territory, identify growth opportunities and provide solutions to overcome challenges.
• Build and maintain strong business partnerships with key stakeholders in all accounts at area level (healthcare professionals, KOLs, Clinical Pharmacists) in order to position Sanofi Specialty care as a strategic partner.
• Keep close monitor on business challenges in terms of anticipated price cuts, competitors’ threat, alternative sources of supply, etc. and report directly to management for prompt intervention.
• Carry out business related actions in line with the industry code of ethics and in compliance with company policies and procedures.
• Conduct regular visits and participate in symposiums, congresses and meetings in order to in order to increase market presence for the company products.
• Conduct competitive environment analysis in order to prepare counter plans for marketing the products and achieving targets.
• Prepare monthly business reviews to the Line Manager for full visibility of the performance progress.
• Prepare and submit monthly activity reports on the ONE CRM system and markets’ trends/updates to Line Manager.

Maintain compliance:

• Abide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company.

Ethical Leadership:

• Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies, Procedures and any relevant

       legal requirements); demonstrate personal leadership in applying these to all work undertaken.

• Escalates any decisions, or seek the support of management if personal knowledge and understanding is not at the level required to carry out any part of the role

Health, Safety and Environment Responsibilities

• To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. 

Employees are therefore expected to:

• Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution free work environment.
• Follow HSE guidelines and take all necessary measures applicable to effectively implement the ‘HSE action plan (PASS)’ in the work area and the activities.
• Follow HSE rules and ‘Act responsibly’ to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc. 
• Follow the company’s road safety program.
• Periodically check the car to ensure its road worthiness e.g. brakes, lights, indicators, tires etc. Also, ensure that the car is timely serviced and maintained as per the manufacturer’s recommendation, and all the documents such as the driving license, car insurance etc. are always valid in condition.
• Attend HSE training and implement the learnings. 
• Participate in the HSE related activities, campaigns, events etc. and adopt the learning in day to day work activities.
• Report all the accident/ incident (if any) to the Line Manager and the HSE Manager, and help to investigate further.
• Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements. Escalate any doubts or uncertainties to the Line Manager.

About you

• Experience: minimum 3 years of experience.
• Soft skills: communication skills, eager to learn, teamwork
• Technical skills: experience in immunology & specialty care
• Education: Bachelor’s degree
• Languages: English, Arabic, French is a plus