Manufacturing and Supply
Where the
miracles of
science are made
a reality for patients
Customer Service Specialist 2 Year Fixed Term
At a glance
Our teams produce and deliver over 4 billion units of medicines and vaccines every year, ensuring every breakthrough gets to the people who need it most.
Our state-of-the-art facilities, AI-powered smart factories, and cutting-edge automation are redefining what’s possible: ensuring treatments reach patients faster, safer, and more sustainably than ever before. This is where your skills, ambition, and passion can shape the future of healthcare.
External Job description
Job title: Customer Care Specialist
- Location: Bucharest, Romania
- Contract: 2 Year Fixed Term
- Flexible working: Hybrid (3 days in the office, 2 days home office)
About the Job
As a Customer Care Specialist within our Manufacturing & Supply team in Romania, you'll serve as the key interface between Sanofi Romania and its wholesale customers, ensuring service excellence, order accuracy, and supply continuity across the local market.
This is an excellent career entry opportunity for recent graduates and early-career professionals who are eager to build their expertise in the pharmaceutical industry. You will receive hands-on exposure to customer care, supply chain operations, logistics, quality processes, and commercial collaboration, while working alongside experienced colleagues in a highly regulated healthcare environment.
You'll coordinate the timely supply of products from the local Distribution Centre, manage end-to-end order processes, and play a critical role in ensuring life-changing medicines reach Romanian patients.
Ready to get started? Join a global network that powers how Sanofi delivers, seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.
About You
Experience
- Recent graduate with a Bachelor's degree, or up to 1-2 years of experience in customer service, order management, supply chain operations, logistics, or related fields
- Internship, trainee, or first professional experience in customer-facing, operational, or administrative roles is considered an advantage
- Strong motivation to build a long-term career within the pharmaceutical industry
- Passion for learning, continuous improvement, and developing new skills in a dynamic environment
Languages:
- Fluent Romanian
- Advanced English
Why Choose Us?
Add the following points:
- Kick-start your career in the pharmaceutical industry with a global healthcare leader
- Benefit from structured training, on-the-job learning, and mentorship from experienced professionals
- Develop valuable expertise in customer care, supply chain operations, logistics, quality processes, and ERP systems
- Build a strong foundation for future career growth within Manufacturing & Supply and across Sanofi
- Gain exposure to international collaboration and learn how medicines are supplied to patients in a highly regulated industry
- Join a supportive team that values curiosity, learning, and professional development
#LI-EU
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefit programs.
Find out more about this location
Why work with us
- We’re problem-solvers and pioneers. United by the belief that everyone deserves a healthier future. We create best-in-class vaccines that prevent disease and protect lives.
- Innovation drives us. From AI and mRNA to next-gen science, we push the boundaries to deliver first- and best-in-class vaccines for infectious diseases worldwide.
- Growth happens here. With bold investments in R&D and world-class facilities, Sanofians across the entire vaccine lifecycle are shaping the future of global health.
- We do what’s right. Sustainability and DE&I drive our positive global impact—because the diverse communities Sanofians represent are the patients we serve.
All-in on diversity
At Sanofi, diverse perspectives fuel the best solutions for patients. Hear from Monique Vessey, our Supply Chain Transformation Leader, on how her background shapes her approach to delivering life-changing medicines.
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