R&D
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Job Tittle - R&D Senior System & Access Management Specialist

Location - Hyderabad

About the job

Our Team:

Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions​.

The R&D Senior System & Access Management Specialist within our Research & Development (R&D) team will play a critical role in ensuring secure and efficient access to our systems and data. Your responsibilities include:

Access Control and User Profiles:

oAnalyze user access needs and determine appropriate access levels, including creating standards for various roles across our teams and systems.

oSet up and maintain user profiles, roles, and access rights in our R&D systems.

oManage the demand process and the follow-up of demands and incidents. 

oSupport the user access cleaning and compliance process. 

oContribute to the implementation of Role and Access User Management Process and data for the deployment of new global R&D Applications across functions. 

Monitoring and Compliance:

oMonitor access activities to identify any issues, unauthorized access/ attempts, system outages or other issues impacting accessibility and security

oPerform regular audits to ensure access rights align with job roles and responsibilities.

oEnsure compliance with quality/ security standards and data privacy regulations.

oContribute to incident resolution with Digital function. 

oContribute to simplify and accelerate the process. 

oGenerate KPIs and dashboard. 

Lead Project Initiatives

• Support with robust project management skills and change impact analysis to implement upgrades to system security and access requirements   

• Develops Communication Plan for key decisions regarding who, what and when to communicate regarding new/updates/issues regarding various systems.

• Launches and implements projects supporting continuous improvements to meet business and technology requirements

Collaboration and Communication:

oDevelop and maintain effective relationships with all internal / external customers: internal critical stakeholders (R&D and Digital community) and external stake holders (CROs, contractors, Investigator sites) 

oSupport User Role and Access Management Team Leader in understanding of stakeholders needs & expectations and provide end to end solutions for User Roles & Access Management global activities across R&D 

oLiaise with R&D system owners and Digital Teams to manage new and existing user roles.

oAct as the key point of contact for all questions and business-related issues for User role

oResolve access issues promptly and maintain all service level agreements.

oCollaborate with Digital and security teams to improve access management systems.

oContribute to Roles and Use Access Management R&D Network  

oDevelops weekly and monthly status reports for management, capacity planning and new projects.

Documentation and Training:

oDevelop and maintain documentation related to roles and access management processes (Operational Business Documents, & Training documents.

oSupport onboarding and training of new team members on the ways of working to provision access

oTrain managers & internal and external requesters / end-users 

oProvide training to users on access management policies and procedures.

In summary, you’ll safeguard our critical R&D data by managing user access effectively

About you

• Experience: Previous system role and access management or ownership experience required. Ideally trained in various Clinical, Development and regulatory systems including Veeva Vault, RIMs, CTMS Tools, iEnvision, etc.

• Soft and technical skills:

• • Ability to quickly learn new systems, interfaces and tools.

  • Familiarity with pharmaceutical processes, product development, and regulatory requirements.

  • Understanding of drug development stages, clinical trials, and manufacturing processes.

  • Effective verbal and written communication to convey system related information.

  • Experience in collaborative project work including strong project management skills.

  • Collaboration with R&D system owners and stakeholders.

  • Strong problem-solving skills for evaluating proposed changes.

  • Identification of risks, benefits, and potential obstacles.

  • Experience working cross-functionally with R&D teams and Digital teams.

  • Comfort with evolving processes and frequent adjustments during development.

• Education: Bachelor’s degree or equivalent, specifically in the digital or IT space

• Languages: Excellent communications skills, both verbal and written in English. French and German are a plus.

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