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General Medicine

General Medicines
Where bold ideas and groundbreaking science shape
the future
of care

Medical - Head of Patient Affair and Diagnostics - Shanghai

Shanghai, China
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At a glance

With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.

Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.

KEY ACCOUNTABILITIES:

1) Leadership

Lead and act as Sanofi Patient Affair & Diagnostics Champion and Advocate. Demonstrate leadership as a member of the Medical Affairs leadership team.

Drive best-in-class patient experience and Sanofi Diagnostics ambition, foster Sanofi unique value proposition to patients and ecosystem key stakeholders.

Support Sanofi launch excellence covering pre- and post-launch stages with integrated Patient Affair & Diagnostics offerings.

Crystallize Sanofi Patient Affair & Diagnostics organization mission, strategy and org resources, incl. partnership, diagnostics, service, and access to achieve scientific leadership and impact to patients.

Establish a strong medical Patient Affair & Diagnostics team, drive org modernization and demonstrate org value endorsed by external partnership and internal stakeholders.

Ensure appropriate scientific and medical compliance, governance and risk management within the framework of optimized patient centered risk/benefit in the responsible tasks.

The role will internally interface with medical leadership and cross-functional lead as Patient Affair & Diagnostics advocate and primary contact person and externally with ecosystem key stakeholders to build rapport and win-win partnership.

2) Patient Affair & Diagnostics Strategy Development

Crystallize Sanofi Patient Affair & Diagnostics organization mission, strategy and org resources

Lead the strategy formulation and prioritized unmet need identification of partnership, diagnostics, service and access, to meet Sanofi overall business strategic ambitions.

Continuously improve the patient affair strategy and drive synergy horizontally and vertically among each TAs

Collaborate transversally to achieve scientific leadership, impact to patients.

Explore the patient insight generation support.

Stay agile for innovation and digitalization.

3) Partnership

Directs the execution of Patient Affair & Diagnostics business development strategy, plans and processes.

Identify, evaluate, oversee the development of new partners to support Sanofi new product launch and existing portfolio operation excellence, incl. but not limiting to screening, diagnosis, monitoring and service. Lead the partner collaboration proposal, contracts development and negotiation processes.

Establish and manage win-win partnerships, e.g., PAGs, in vitro diagnostics players, MSAs, to achieve Sanofi patient & business goals, while always maintaining our compliance standards.

Build Sanofi China Patient Affair & Diagnostics ecosystem.

Monitor the industry landscape and expand relationship for new partnership setup

4) Diagnostics

Reevaluate and identify Sanofi current and future business opportunities in Diagnostics, incl. but not limiting to screening, testing, monitoring, etc.

Formulate the integrated and innovative proposal to leadership and obtain the endorsement.

Satisfy the unmet needs in patient diagnostics area with continuous improvement in impact, operation efficiency and compliance.

5) Service

Drive an impact-based approach to developing service initiatives, incl. patient education programs, patient support programs, etc., by leveraging insights form patients, doctors, partners and the healthcare environment to guide our strategies.

Continuously innovate the service offerings to best meet patient unmet needs and Sanofi business strategy.

Explore the synergy across Patient Affair & Diagnostics scope, esp. between Diagnostics and Service.

6) Access

Provide pre- and/or post- product access to patients upon requests while strictly following Sanofi internal SOPs, incl. MAP, PRIL, Humanitarian related. Explore the local landing implementation by taking into consideration of Sanofi requirements, China regulations and patient unmet needs.

Act as global vocal point regarding local access governance.

7) Execution excellence

Establish clear metrics to measure the success of operational initiatives.

Regularly report on these operational initiatives to key stakeholders

Initiative continuous improvement activities to make our operations more streamlined, effective and efficient.

Ensure all team members are clear on their accountabilities & set up to succeed on delivery.

JOB-HOLDER ENTRY REQUIREMENTS:

Education:

Master or other advanced healthcare degrees are preferred. MBA is a plus.

Experience & knowledge:

  • 10+ years’ experience in medical affairs or commercial function in pharmaceutical and device industry.
  • Proven experience in patient affairs and/or diagnostics is essential; additional background in strategic consulting, management, business development, or marketing and sales will be considered a strong asset.
  • Project management/project planning experience on large, complex projects.
  • At least 3 years people management experience.

Core competencies:

  • Strong belief in & value to patient.
  • Deep Industry and sector understanding and solid medical product knowledge.
  • Financial and business acumen
  • Ability to build rapport with great negotiation and conflict resolution skills.
  • Strong interpersonal and engaging skills
  • Capable of transversal communication and management
  • Big-picture thinking and result-oriented
  • Leadership, team management, and mentoring skills
  • Strong in problem solving with advanced research and analytical skills
  • Fluent English speaking and writing
  • Good presentation skills
  • Self-driven, enthusiasm and sincerity
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Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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Why work with us

  • Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.

  • Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.

  • Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.

  • Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.

Who ignites your potential?

For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

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"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil

Executive Vice President, General Medicines

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Explore how our medicines are transforming lives—from trusted treatments to groundbreaking innovations in chronic diseases, immunology, and beyond.

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