GTMC-FFE BA Manager - SC/KA-Shanghai

Main responsibilities:

CoE (Center of Excellence) for Specialty Care FFE BP team

·       Establish and maintain CoE standards, methodologies and tools for FFE BP operations across Specialty Care Franchises

·       Drive standardization and harmonization of FFE processes, templates and analytical frameworks across the team

·       Coordinate with GTMC FFE HQ to ensure alignment on global/regional guidelines

·       Lead comprehensive data analysis and insight generation to support strategic decisions on FFE related tasks

·       Deliver high-impact analysis and presentations to senior management and GTMC leadership, leveraging cross-BU best practices and industry benchmarks

·       Drive automation and digitalization of routine reporting processes to enhance operational efficiency and data accuracy

·       Transform complex data into actionable business insights, demonstrating strong understanding of business dynamics and market trends

KA (Key Account) Operation Management (BP Role)

·       Serve as dedicated FFE business partner to KA team, providing strategic insights and recommendations tailored to KA-specific operational needs and challenges

·       Design and implement comprehensive KA-tailored FFE frameworks, including KA targeting strategy, territory alignment and optimization, target setting and incentive scheme design

·       Develop sophisticated KA analytical models and dashboards to monitor performance, generate actionable insights, and drive efficiency, productivity and discipline

·       Foster proactive collaboration with KA leaders and other commercial excellence counterparts to ensure seamless FFE process execution and continuous improvement

·       Lead and coordinate in KA/Market Access strategic projects, ensuring smooth execution and successful implementation of key initiatives

Education:

·         Minimum bachelor’s degree

·         Advanced degree (such as Master, PhD, or MBA) is preferred

Experience & knowledge:

·         At least 8 years’ experience in FFE, commercial excellence or business analytics field, preferably in MNC pharmaceutical companies

·         Experience in Specialty Care and/or Key Account management is a strong plus

·         Solid knowledge in FFE tools, processes and analytical frameworks, with in-depth understanding of China pharmaceutical industry dynamics

·         Strong project management skills and excellent cross-functional communication capabilities

·         Advanced proficiency in Excel modelling, PowerPoint Presentation and data visualization tools

·         Ability to influence senior stakeholders and drive change in a complex matrix organization

·         Good command of written and verbal English

Core competencies:

·         Strong Influence skill

·         Strategic thinking with ability to translate business needs into FFE solutions

·         Strong analytical skills to drive comprehensive analysis and provide business recommendations

·         Excellent communication and interpersonal skills to navigate cross-functional dynamics

·         Ability to work under pressure and deliver high-quality work in a fast-paced environment

·         High level of integrity, transparency and accountability