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General Medicine

General Medicines
Where bold ideas and groundbreaking science shape
the future
of care

Customer Engagement Coordinator

São Paulo, Brazil
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At a glance

With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.

Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.

Responsável por coordenar e executar ações de trade marketing, garantindo a implementação eficaz das estratégias nos pontos de venda, monitorando a execução de campanhas promocionais e apoiando a equipe comercial para maximizar a visibilidade e as vendas dos produtos.

Principais Responsabilidades:

  • Implementar as estratégias de trade marketing definidas pela gerência

  • Coordenar a execução de ações promocionais e materiais nos pontos de venda

  • Acompanhar e supervisionar a equipe de promotores e demonstradores

  • Monitorar indicadores de performance das ações de trade marketing

  • Realizar análises de mercado e concorrência nos pontos de venda

  • Garantir a correta exposição dos produtos conforme planogramas estabelecidos

  • Apoiar a equipe de vendas com informações e materiais para negociação com clientes

Habilidades e Competências Necessárias:

  • Boa capacidade analítica e interpretação de dados comerciais

  • Excelentes habilidades de organização e coordenação de equipes

  • Conhecimento de técnicas de merchandising e ativação no PDV

  • Boa comunicação e relacionamento interpessoal

  • Proatividade e orientação para resultados

  • Capacidade de trabalhar com múltiplas demandas e prazos

  • Conhecimento de ferramentas de gestão e análise de dados

Atividades Principais:

  • Execução de Campanhas

  • Coordena a implementação de campanhas promocionais nos pontos de venda

  • Garante a correta instalação de materiais de PDV e displays

  • Monitora a execução das ações conforme planejamento

  • Gestão de Equipe de Campo

  • Coordena e treina promotores, repositores e demonstradores

  • Elabora roteiros e cronogramas de visitas aos pontos de venda

  • Avalia a performance da equipe e implementa melhorias

  • Monitoramento e Análise

  • Coleta e analisa dados de sell-out e performance das ações

  • Elabora relatórios de resultados das campanhas

  • Identifica oportunidades de melhoria na execução

  • Suporte à Equipe Comercial

  • Fornece informações sobre ações de trade para a equipe de vendas

  • Apoia na elaboração de propostas comerciais para clientes

  • Participa de reuniões com clientes quando necessário

  • Controle de Materiais e Recursos

  • Gerencia o estoque de materiais promocionais e de PDV

  • Controla o orçamento das ações sob sua responsabilidade

  • Coordena a logística de distribuição de materiais para os pontos de venda

Qualificações Desejadas:

  • Graduação em Marketing, Administração ou áreas relacionadas

  • Experiência prévia em trade marketing, merchandising ou vendas

  • Conhecimento do mercado e canais de distribuição

  • Domínio de ferramentas como Excel, PowerPoint e sistemas de gestão comercial

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Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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Why work with us

  • Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.

  • Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.

  • Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.

  • Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.

Who ignites your potential?

For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

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"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil

Executive Vice President, General Medicines

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