People Services Senior Generalist (Payroll)
Petaling Jaya, Malaysia Permanent Posted on Jul. 14, 2025 Closing on Aug. 31, 2025About the Job
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.
The People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks.
Key Responsibilities:
1) Strategic Benefits Management
Lead vendor management relationships for local benefit providers, driving strategic partnerships, issue resolution, and process optimization across Sanofi benefit programs.
Oversee the end-to-end execution of employee benefit programs, ensuring operational excellence in enrolment, termination, invoicing, reporting, procurement, and compliance.
Develop and maintain comprehensive benefits documentation systems, establishing best practices for data integrity and compliance.
Spearhead Tier 2 support for complex benefits administration issues, implementing solutions that enhance employee experience and customer satisfaction.
Orchestrate cross-functional collaboration with key stakeholders to drive integrated benefits processes and strategic improvements.
Design and implement standardization and harmonization initiatives for benefits under the Sanofi Multi-Country Organization framework.
Serve as subject matter expert and strategic advisor for company benefits policies, particularly for medical insurance, health and vaccination programs.
Drive impactful projects, providing thought leadership and specialized expertise as Senior Benefits Generalist.
Ensure strategic alignment of benefits operations with Sanofi's global core model and KL Hub framework.
Manage end-to-end administration of action shares and LTIs, oversee the process of identifying eligibility, managing subscriptions, and coordinating with vendors and stakeholders and ensure accurate tax processing and compliance for equity-related benefits.
2) Compliance and Legal Oversight
Ensure all benefits programs and processes are compliant with tax regulations and legal policies.
Collaborate with legal and tax experts to interpret and implement complex regulatory requirements.
Develop and maintain a robust system for managing legal documentation related to benefits.
Oversee tax processing for benefits-related matters, ensuring accuracy and compliance.
3) Change Management and Communication
Lead change management initiatives for benefits-related topics, ensuring smooth transitions and stakeholder buy-in.
Develop and execute comprehensive communication strategies to effectively disseminate benefits information and changes.
4) Process Excellence & Innovation
Lead process transformation initiatives through advanced simplification, standardization, harmonization, and automation strategies.
Conduct critical analysis of non-compliant processes, developing comprehensive remediation strategies and implementation roadmaps.
Champion continuous improvement initiatives that deliver measurable enhancements to Benefits quality and operational efficiency.
5) Governance & Compliance Leadership
Establish robust operational controls to ensure adherence to Internal Control framework.
Direct timely completion of Control Self-Assessment (CSA) processes with thorough documentation.
Manage resolution of audit findings (Internal and External), implementing preventative measures to address root causes.
Ensure team compliance with mandatory training requirements on Sanofi learning platforms.
Promote HSE and security excellence through consistent adherence to guidelines and completion of required trainings.
6) Professional Leadership & Development
Guide team members while continuously advancing personal expertise through specialized learning opportunities.
Lead cross-functional continuous improvement projects that deliver organizational impact.
Model career development best practices through proactive management of Individual Development Plan and Career Hub in Workday.
Build strategic partnerships with Line Management and other functions to advance professional development initiatives.
About You
Bachelor's degree in HR, Business Administration, or related field.
2-4 years of experience in HR or related field.
Proficiency in English (advanced level) required, local language skills advantageous.
Basic understanding of HR processes and activities.
Proficiency in Microsoft Office, particularly Excel. Familiarity with HR tools (e.g., Workday, ServiceNow) is advantageous.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills, with customer service orientation.
Leadership abilities and teamwork skills, with adaptability and willingness to learn.
Detail-oriented with ability to meet deadlines and awareness of data privacy rules (e.g., GDPR).
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
Drive process improvement and innovation in partnership with a motivated and supportive team.
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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