
General Medicines
Where bold ideas and groundbreaking science shape
the future
of care
Business Excellence
At a glance
With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.
Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.
About the job
PURPOSE OF THE ROLE:
The key purpose of the role will be to manage the end-to-end process of activities involved in post supply of goods to institutions like managing the credit note process, ensuring accurate and timely issuance of credit notes, analytics of PDCN (Product discount credit note) and overseeing various commercial activities related to pricing, discounts, and promotional offers. Additionally , this role will also oversee the functioning of India Quotation documentation process which manages tender activities for Trade teams.
Our Team
The position is responsible for timely issuance of PDCN with accuracy and analytics of the claim settlement data for driving efficiency and recommending course corrections.
Main responsibilities:
Role
- Customer insights & planning
- Checking and validation of the claim settlement documents for issuance of PDCN.
- Coordinating with internal stakeholders such as Supply Chain, Finance, and external partner to ensure timely approval of claims by all stake holders.
- Monitoring performance of external vendor (DHL) and recommending KPI’s for driving efficiency.
- Impact & Influence
- Timely settlement of PDCN with accuracy.
- Efficiently addressing the queries from field colleagues related to claim settlement.
- Efficiency in settlement of disputes related to claim settlement with external vendor(DHL) and distributor
- Managing India Quotation activities
- To Ensure proper documentation for qualification of submission and processing the Documents by India quotation team.
- Ensuring timely submission of Tenders by India quotation team.
- Key Responsibilities
Credit Note Management:
- Oversee the issuance and processing of credit notes, ensuring accuracy and compliance with company policies and relevant regulations.
Dispute Resolution:
- Address and resolve customer disputes and claims related to credit notes, working closely with sales and customer service teams to ensure customer satisfaction.
Commercial Operations:
- Manage and optimize commercial processes related to pricing, discounts, and promotional offers, ensuring alignment with business objectives and profitability targets.
Financial Analysis:
- Conduct regular analysis of credit note transactions and commercial activities to identify trends, discrepancies, and areas for improvement.
Compliance:
- Ensure all tendering activities and credit note settlement comply with company policies, industry regulations, and legal requirements.
Continuous Improvement:
- Identify and implement process improvements to enhance the efficiency and effectiveness in regular operations.
Managing India Quotation activities:
- Ensuring timely submission of Tenders by India quotation team.
About you
List here ideally the must-haves criteria to be successful on the role. Don’t forget: the less criteria you will request, the more diverse candidates you will get in the pool.
- Experience: (avoid asking for a minimum number of years of experience)
- Soft skills:
- Technical skills:
- Education: (not mandatory)
- Languages:
Experience:
Proven experience (typically 5+ years) in finance department with an experience in handling financial calculations, analytics and pricing activities. Good SAP Knowledge and other ERP knowledge.
Competencies & Skills
Solution Centric approach:
Being keen and quick in understanding and dealing with a " situation" (risks and opportunities) in a manner that is likely to lead to a good outcome. • Requires collaborative and networking skills to get the job done efficiently and effectively , Tender Strategy understanding is equally important coupled with its execution. Excellent communication, writing, and presentation skills with the ability to collaborate effectively across departments. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Customer insights & planning
Liaising with key stake holders with clear understanding of the requirements and collaborating to deliver the task with accuracy within the stipulated time frame.
Skills Required
MS Office: Proficient in excel and word.
Record keeping Ability: Ability to organize and keep records of the documents.
Achievement oriented: Drive and passion to accomplish goals, and always striving to
improve processes and be more efficient.
Teamwork & Collaboration: Collaborate internally to build strong internal and external.
customer relationships. Good collaborator and can effectively work cross-functionally.
Monitoring & evaluation: Creating and maintaining tracking systems in place for future reference.
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Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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Why work with us
- Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.
- Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.
- Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.
- Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.
Who ignites your potential?
For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil
Executive Vice President, General Medicines
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