Omnichannel Internship
Milan, Italy Internship Posted on May. 07, 2026 Closing on Jun. 30, 2026Omnichannel Internship
Milan, Italy
About the job
Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.
As Omnichannel Intern, you will be part of an inspiring team and you will support omnichannel activities on ongoing projects. These activities play a pivotal role in Sanofi’s transformation, enabling the effective adoption of Artificial Intelligence, data-driven decisions and technological innovation to enhance Customer Engagement and operational excellence
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
You will be involved in the following activities
Co-design of Customer Journeys and omnichannel campaigns with Customer Engagement, focusing on ensuring effective Customer Experience, campaign optimization, archetype identification, scalability and consistency across channels.
You will be involved in campaign briefings, tickets and requests management, in close coordination with Omnichannel Managers and Customer Engagement as well as performance monitoring during and after campaign execution.
Omnichannel performance KPI analysisand insights generation, with a specific focus on customer engagement KPIs, channel mix and content KPIs.
Develop compelling presentations and reports to showcase insights and identify and propose action plan.
Content Excellence activities: enablement and activation of new tools and processes within the affiliate to optimize content operations.
Support end users in using AI driven platform, collect feedback to report to global team. Be part of the local content community.
About you
Degree in Economics, Marketing/Communications, Scientific or STEM disciplines
Fluent English (B2 level or higher)
Proficiency in Excel and PowerPoint
Knowledge of Sales Force Marketing Cloud will be considered as a plus
Strong analytical mindset, communication skills, high motivation, and a keen interest in marketing
Strong teamwork and organizational skills
Why choose us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Start your career with inspiring mentors who will help you take your first professional steps.
You will have the possibility to carry out the internship in a hybrid mode.
We offer an internship lasting 6 months. Competitive monthly compensation and meal vouchers will be provided.
#LI-Hybrid
#EarlyTalent
Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue Progress. And let’s discover Extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
You have not viewed any jobs yet.
You have not saved any jobs yet.
Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
Find out more about this location
Experience possibility
-
Our culture & values
We're the first in Pharma to have a DE&I board. We also have Employee Business Resource Groups that create spaces for every Sanofian to be heard. Your voice matters – use it to shape our future.
-
Why Sanofi
Get access to the tools, training, and support to reach your goals. By fulfilling your potential, you’ll help us achieve our aim of halving the time from discovery to therapy.
-
Build a career with purpose
Bring your passion to your role and impact millions of people around the world. You're in the driver's seat – just set your goals, and we'll provide the training and support that will get you there.
Join our
talent community
What could we achieve together? Every Sanofian works on projects that truly make a difference to people’s lives.
Sign up today and discover our latest opportunities as soon as they’re available.