Vaccines
Where
extraordinary minds
help protect  half a billion people

Customer Engagement Associate - VIE Contract

• Location: Australia, Macquarie Park
• Target start date: 01/02/2026

iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28.

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

PLEASE NOTE that applications that are only submitted in French cannot be considered by our non-French speaking partners at Sanofi worldwide. Therefore, only applications that are submitted in English will be considered. Please make sure to apply with your personal email address.

About the job

As Customer Engagement Associate VIE within our Marketing team, you will primarily focus on driving face to face and digital engagement strategies for Sanofi's Campus platform in Australia and New Zealand, with a strong focus on supporting Go-To-Market (GTM) initiatives.

You will create active and vibrant campaigns for our Health Care Professional community in order to generate high levels of user engagement and interaction, while supporting the Pneumo, Meninge and Endemic Diseases (PMED) franchise's objectives in vaccine awareness, education, and product launches in these markets. Ready to get started?

The PMED franchise is a vital component of Sanofi's Vaccines business unit. PMED focuses on developing and delivering critical vaccines to prevent pneumococcal diseases, meningococcal infections, and travel diseases. Our goal is to protect individuals and communities from these serious health threats through innovative vaccination solutions and improved access to immunization across Korea, Australia and New Zealand.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main responsibilities:

• Support the execution of the PMED 2025 brand strategy and key tactics and associated assets, patient information, assets for the field force, social media campaigns.
• Coordinate all activities related to travel vaccine domestic and international conferences.
• Lead the development and implementation of digital engagement strategies for Sanofi's Campus platform in Australia and New Zealand, and its associated sibling public website VaccineHub.
• Analyse user behaviour and engagement metrics to continuously improve the Campus experience and use data-driven insights to refine strategies and support PMED initiatives in vaccine advocacy.
• Collaborate with HQ teams to ensure alignment with global digital strategies and best practices; with local GTMC (Go-to-Market Capabilities) functions to leverage standardized processes and tools for optimal market execution; and partner with medical teams to ensure scientific accuracy and compliance in all digital communications.

About you

Experience:

• Experience with content management systems and digital engagement platforms.
• Experience in developing or supporting Go-To-Market strategies in a digital context.
• Knowledge of the healthcare or pharmaceutical industry would be a plus.

Soft and Technical skills:

• Strong understanding of digital marketing principles and best practices.
• Excellent written and verbal communication skills in English.
• Proficiency in digital analytics tools and social media platforms.
• Creative mindset with the ability to generate innovative ideas for engagement.
• Strong project management and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Education:

• Bachelor’s degree in Marketing, Digital Communications, or related field.

Languages:

• Fluent English (written and verbal).

Why choose us?

• Be part of a pioneering biopharma company where patient insights shape drug development.
• Work at the forefront of AI-powered science that accelerates discovery and improves outcomes.
• Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams.
• Be part of a company that believes in the future with significant investment annually in manufacturing innovation.
• Help create sustainable vaccine solutions, from reducing carbon emissions in production to increasing global access to life-saving immunizations.
• Gain hands-on experience in state-of-the-art digital and AI-powered manufacturing facilities, where you can be part of industry-leading advancements.
• Share knowledge with leading scientists, engineers, and experts in a purpose-driven community dedicated to protecting millions worldwide.

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Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com