Customer Engagement Lead (10 Month Fixed Term Contract)

• Location: Lysaker, Norway
• Job type: Fixed-term, Full time

About the job

At Sanofi, we chase the miracles of science to improve people's lives. As an R&D-driven, AI-powered biopharma company, we're committed to making a difference for patients worldwide while delivering compelling growth.

We are seeking a dynamic Customer Engagement Lead to join our Vaccines team in Norway. In this pivotal role, you will drive commercial success through strategic customer relationships, effective tender management, and operational excellence.

Main responsibilities:

• Achieve sales and business operating profit goals while building Sanofi Vaccines' position in the Norwegian market
• Develop and execute commercial policy, coordinating demand forecasting, product supply, and sales administration
• Build and nurture networks with key external and internal vaccines stakeholders
• Manage partnership with distributors in business operations (sales monitoring, management of supply & distribution agreements, price lists and other documents)
• Develop and implement strategic and tactical plans for prioritized products
• Supervise tender process: monitor tender publications, coordinate contributors within SP, build economic proposal, support distributors in documentation issuance, ensure product availability, fulfil prerequisites after awarding (e.g. bank guarantees)
• Contribute actively to the Norwegian and Northern Europe Vaccine team

About you

• University degree or equivalent qualification, preferably in Pharmacy
• Commercial experience in the pharmaceutical industry is an asset (vaccines experience highly desired)
• Experience with national tendering processes is an asset
• Logistics/supply chain management experience is an asset
• Fluent in Norwegian and English (written and spoken)
• Advanced Microsoft Office skills, particularly Excel
• Strong negotiation, planning, and organizational abilities
• Excellent leadership and communication skills
• Working Structured and organized

Why choose us?

• At Sanofi, we believe in continuous learning and development. In this role, you'll have opportunities to stay at the cutting edge of SAP technologies and Treasury best practices regarding the Treasury Management System, with potential for further certifications and professional growth
• We encourage innovative thinking and welcome fresh ideas for process improvements and system optimizations
• We offer a dynamic work environment where your contributions will have a direct impact on our financial operations
• As you grow in this role, there are opportunities for career progression within Sanofi's Treasury and IT functions
• An individual and well-structured introduction and training when you onboard
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

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Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com