ServiceNow Developer, Data Foundations
Hyderabad, India Regular Posted on Apr. 17, 2026Job titleSenior Developer Data Foundations, ServiceNow
About the job
Our Team:
The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow.
What you will be doing:
Main responsibilities:
Indicate here the main job responsibilities with bullets points, avoiding Sanofi corporate jargon, acronyms, and gender-coded words (you can check if your language is neutral on this site)
We are seeking an experienced Senior Developer in Data Foundations to focus on the ServiceNow platform, specializing in CMDB (Configuration Management Database), CSDM (Common Service Data Model), and ITOM (Discovery and Service Mapping). This individual will play a critical role in advancing our ServiceNow capabilities, ensuring our data foundation supports strategic initiatives and operational excellence.
Key Responsibilities:
CMDB Management: Lead the design, configuration, and maintenance of the CMDB, ensuring accuracy and alignment with the CSDM framework.
Data Governance: Develop and enforce policies and best practices for effective data management within the CMDB, ensuring data quality, compliance, and consistency across the organization.
Discovery & Mapping: Implement and enhance ITOM Discovery and Service Mapping, enabling real-time visibility into enterprise assets and dependencies.
Solution Design: Develop innovative solutions to meet business requirements within the ServiceNow platform, adhering to best practices and enterprise architecture standards.
Platform Optimization: Proactively identify areas for improvement in the ServiceNow ecosystem, implementing enhancements to improve performance and user experience.
Compliance: Ensure solutions meet regulatory and organizational compliance standards, including ITIL, GxP, and SOX requirements where applicable.
Collaboration: Work closely with stakeholders, cross-functional teams, and leadership to align ServiceNow capabilities with organizational goals.
About you
List here ideally the must-haves criteria to be successful on the role. Don’t forget: the less criteria you will request, the more diverse candidates you will get in the pool.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven 6+ years of experience as a ServiceNow Developer and/or Admin, including at least 5 years focusing on CMDB, CSDM, and ITOM.
Strong expertise in ITOM modules such as Discovery and Service Mapping.
Solid understanding of ServiceNow platform architecture, Flow Designer, and Integration Hub.
Solid understanding of the Common Service Data Model (CSDM).
Proficiency in scripting (JavaScript), and experience with APIs (REST/SOAP).
Knowledge of ITIL processes and best practices.
Exceptional problem-solving, analytical, and communication skills.
Preferred Qualifications:
ServiceNow Certified Implementation Specialist (CIS) in ITOM or CMDB.
Familiarity with cloud platforms (AWS, Azure, GCP).
Experience working in regulated industries (e.g., pharmaceutical, GxP, SOX).
Hands-on experience with Agile/Scrum methodologies.
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
You have not viewed any jobs yet.
You have not saved any jobs yet.
Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
Find out more about this location
Experience possibility
-
Our culture & values
We're the first in Pharma to have a DE&I board. We also have Employee Business Resource Groups that create spaces for every Sanofian to be heard. Your voice matters – use it to shape our future.
-
Why Sanofi
Get access to the tools, training, and support to reach your goals. By fulfilling your potential, you’ll help us achieve our aim of halving the time from discovery to therapy.
-
Build a career with purpose
Bring your passion to your role and impact millions of people around the world. You're in the driver's seat – just set your goals, and we'll provide the training and support that will get you there.
Join our
talent community
What could we achieve together? Every Sanofian works on projects that truly make a difference to people’s lives.
Sign up today and discover our latest opportunities as soon as they’re available.