MES Reliability Engineer
Hyderabad, India Permanent Posted on Jul. 24, 2025 Closing on Aug. 02, 2025About the Job
Job Summary
The MES Reliability Engineer ensures the stability and performance of Manufacturing Execution Systems (MES) to maximize operational value. This role serves as a bridge between development and operations teams, taking a proactive approach to prevent downtime, optimize system performance, and ensure the reliable operation of manufacturing systems that are critical to production.
Main Responsibilities
Incident Management and Resolution
Anticipate, Prevent and Lead incident response efforts to swiftly resolve MES service disruptions, minimizing impact on manufacturing operations
Conduct thorough analyses of system failures and implement preventive measures to avoid future incidents
Develop/ maintain/ follow standard operating procedures for incident response in manufacturing environments
System Reliability and Availability
Develop and implement strategies to ensure high availability and reliability of MES platforms/ applications/ systems
Monitor system health, analyze performance metrics, and proactively identify and resolve potential issues before they impact production
Establish and maintain system reliability standards and best practices specific to manufacturing environments
Continuous Improvement
Innovate and iterate on processes and tools to improve operational efficiency and system resilience
Implement and optimize monitoring solutions to provide real-time visibility into MES performance and health
Security and Compliance
Ensure all MES systems and processes adhere to industry best practices, GMP requirements, and regulatory security standards
Implement and maintain security measures to safeguard manufacturing data and systems against unauthorized access and cyber threats
Collaboration and Stakeholder Management
Work closely with Manufacturing, IT, Quality, and other stakeholders to align technical solutions with operational goals
Serve as a subject matter expert in MES reliability engineering, providing guidance and support to teams across the organization
Collaborate with vendors and technology partners to resolve complex system issues and implement improvements
Learning and Development
Stay current with the latest trends and technologies in reliability engineering, manufacturing systems, and software development practices
Foster a culture of learning and continuous improvement within the manufacturing technology team
Cross-Functional Coordination and Global Support
Coordinate with Technology & Infrastructure teams to ensure seamless integration and operation of MES systems
Collaborate with partners to address infrastructure gaps and optimize system performance
Manage incidents including assignment, reporting, problem management, and P-task follow-ups
Conduct thorough impact assessments for system changes and incidents
Lead and coordinate application/infrastructure task forces across manufacturing sites worldwide
Establish clear communication channels between technical teams and manufacturing operations globally
Expected Outcomes
Achieve and maintain MES system uptime and reliability targets defined by organizational objectives and Service Level Agreements (SLAs)
Reduce the frequency and duration of MES-related incidents and downtime that impact manufacturing operations
Streamline deployment processes for MES updates and enhancements, ensuring minimal disruption to production
Enhance system security and ensure compliance with all relevant regulations and standards
About You
Experience
8+ years of experience in reliability engineering in Manufacturing context
Demonstrated experience in pharmaceutical manufacturing and GxP regulated environments
5+years Hands-on experience with MES platforms, specifically Siemens OPCenter EXPH or Werum PAS-X
Experience working in global, multi-site manufacturing organizations
Education
Bachelor's degree in computer science, Engineering, Information Technology, or related technical field
Technical Skills
Strong knowledge of MES architecture, interfaces, and integration
Proficiency in ITIL standards and Service Management processes including Incident Management, Problem Management, Change Management, and Release Management
Advanced troubleshooting skills with ability to identify root causes and implement effective solutions
Knowledge of installation and upgrade procedures for MES systems
SNOW and monitoring systems
Experience with digital technologies including AWS or Azure cloud environments, containers, microservices, and DevOps practices
Working knowledge of infrastructure technologies and services including:
Network administration
Windows system administration
Database management (Oracle and PostgreSQL)
Mendix low-code development platform
Scripting capabilities for automation and system management
Industry Knowledge
Understanding of GMP requirements, regulatory compliance in pharmaceutical manufacturing and computer system validation, data integrity principles
Familiarity with pharmaceutical manufacturing processes and workflows,
Soft Skills
Strong customer/user orientation with focus on service excellence
Excellent problem-solving skills and ability to work under pressure during system incidents
Strong communication skills with ability to explain technical concepts to non-technical stakeholders
Coordination with worldwide teams (vendor, partners…)
Demonstrated leadership in cross-functional team environments
Ability to manage multiple priorities in a fast-paced environment
Self-motivated with ability to work independently and as part of a global team
Preferred Qualifications
ITIL certification
Experience with Industry 4.0 concepts and digital transformation in manufacturing
Good knowledge of containerization technologies and microservices architecture
Language:
Fluency in English, additional language is a plus
Working Environment:
Flexibility to contribute occasionally on operations out of working hours
Global, matrix organization environment
Must be able to work effectively across different time zones and cultures
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