Global M&S Services, Head of Process Design
Gentilly, France Permanent Posted on Jun. 12, 2025 Closing on Oct. 13, 2025Le contenu du poste est libellé en anglais car il nécessite de nombreuses interactions avec nos filiales à l’international, l'anglais étant la langue de travail.
This job offer is accessible to all, regardless of gender.
Job title:Global M&S Services, Head of Process Design
About the job
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people in over 100 countries at Sanofi are dedicated to making a difference on patients’ daily life, wherever they live and enabling them to enjoy a healthier life.
As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.
The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams in partnership with Business and Digital, and drive priority and transformative initiatives across M&S. The team members of Global M&S Services will act as partners to M&S organization in carrying out tasks and fulfilling responsibilities to support identified and established global quality processes leveraging hubs.
Main responsibilities
- Lead End-to-End (E2E) process design by identifying standardization & simplification opportunities and working closely with Global Process Owners (GPOs) and Global Process Leaders (GPLs) to propose efficiency measures & implement improvement
- Co-Design To-Be process with functions to deliver our ambition
- Collaborate with M&S functions (Quality, Supply Chain, MSAT, HSE, Engineering, GDPU, etc.), subject matter experts, GPOS/BPOS, and other hub teams to ensure alignment and cohesive efforts
- Ensure adherence to M&S Services standards and E2E processes to align with organizational goals
- Ensure optimization and simplification for all M&S Services processes to be transferred to M&S Services including all related procedures, systems, and methodologies in place to support service delivery
- Be M&S Services champion on process design & propose a structured & Best-In-Class methodology
- Be an Innovation & Standardization champion of M&S processes, supporting the strategic transformation of operations through digital solutions across all Hub locations
- Identify and orchestrate approaches for external performance benchmarking, ensuring M&S Services standards are competitive and at least aligned with industry best practices
- Promote innovation in process improvement where it enhances efficiency and effectiveness
About you
Experience:
- > 10 years of experience in Pharmaceutical Industry with business partnering role
- Strong Industrial/M&S background with an extensive experience in various functions
- Solid experience & appetite in process design and simplification
- Experience of working on manufacturing sites in either of these domains is an added advantage
Required skills:
- Should have the ability to articulate complex concepts, adequality manage stakeholders, and effectively influence decision-making across all levels of the organization to drive process improvement
- Proficient in networking and communicating across diverse functions, adept at working in a matrix organization
- Should have a critical & strategic thinking to address delivery-related challenges
- Proven ability to analyze complex situations, anticipate potential risks, and propose creative solution/mitigation plans, ensuring effective problem resolution and continuity of operations
- Ability to analyze and enhance processes for efficiency, standardization, and simplification
- Strong analytical skills to identify process inefficiencies and develop data-driven solutions
- Champion simplification, standardization, and digitalization initiatives to enhance operational efficiency
- Proactively identify areas for improvement, driving a culture of excellence and continuous improvement
- Excellent communication skills – written and oral, transversal. Good English
Education:
- Masters or Doctorate in Life Sciences/Healthcare, Business Administration, Engineering or Information Technology
- Certification in Project Management and/or Lean Six Sigma and/or Continuous Improvement would be preferable
Languages:
- Fluent in English
PursueProgress. Discover Extraordinary.
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Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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