Clinical Educator, Rare Blood Disorders and Oncology – Tennessee Riverlands (Knoxville, Nashville)

Job Title: Clinical Educator, Rare Blood Disorders and Oncology – Tennessee Riverlands (Knoxville, Nashville)

Location: Remote/ Field Knoxville, Nashville

About the Job

We are committed to significantly improving the health and lives of patients around the world through groundbreaking science. We empower people with aTTP, ITP and multiple myeloma to lead better lives and we are passionate about supporting our communities, our patients and clinicians treating these disease states in the rare blood disorder and oncology areas.

The Clinical Educator (CE) is a key field-based member of the US Rare Blood Disorders and Oncology Patient Services team. The CE provides disease and product information and on-going educational support, when appropriate, to ITP, aTTP and multiple myeloma patients and caregivers. The CE’s on-going support entails serving as a resource for patients, providing ongoing education and answering questions about their condition, even if patients are not prescribed Sanofi medications.

The CE establishes and maintains a strong working relationship with relevant HCP staff to provide education to ensure comprehensive patient support and education. They are a subject matter expert on disease state, product administration and services.

The CE works collaboratively with cross-functional Sanofi team members to facilitate timely and on-going access to therapy

CE’s must ensure full compliance with all corporate and industry policies and legal and regulatory requirements, for all field activities.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing Progress to make a real impact on millions of patients around the world.

Main Responsibilities:

HCP Site Education (40%)

• Educate health care providers and staff on disease state, product, procurement, administration and patient support services in accordance with Sanofi approved resources 

• Develop and maintain account plans to support on-going education needs.  Utilize CRM to manage territory and record activities.

• Conduct educational programming with HCP staff utilizing Sanofi approved resources

Patient Assistance (20%)

• Ensure the patient is well educated and does not face unnecessary access to therapy.

• Communicate any treatment barriers to the prescriber/office staff.

• Collaborate with Sanofi field partners to reduce overall cycle time for prescribed patient starts.

• Collaborate cross-functionally with other Sanofi field-based teams and case managers to support patient access, enrollment in Sanofi patient support services and appropriate adherence to prescribed therapy.

Patient Education (40%)

• Engage with ITP, aTTP and multiple myeloma patients to educate on disease and product using Sanofi approved resources.

• Conduct branded and unbranded patient education programs (live and virtual) for ITP, aTTP and multiple myeloma patients using Sanofi approved resources.

• Support appropriate on-going adherence to prescribed therapy.

• Identify opportunities for educational support for the ITP, aTTP and multiple myeloma communities, including representing Sanofi at local patient events.

• Maintain accurate and timely documentation of patient engagement within applicable Sanofi systems.

About You

Knowledge, Skills & Competencies:

• Communicate any treatment barriers to the prescriber/office staff.

• Ability to appropriately safeguard confidential and sensitive information.

• Excellent presentation skills

• Experience with medical and pharmacy benefit products.

• Empathetic listening skills

• Language requirements: English required and bilingual Spanish preferred.

• Requires technical skills to effectively navigate and learn multiple complex platforms

Qualifications:

• BA/BS Degree is required; an advanced degree is a plus. 

• Nursing or clinical background is required (The CE is not the patient’s medical professional however and must not be involved in care decisions or to provide medical advice. The patient should always be referred to his/her provider for medical advice.)

• Rare Disease, Hematology/Oncology, Apheresis experience preferred.

• 3-5 years account management skills and/or patient education industry experience preferred.

• Prior product launch experience highly preferred.

• Ability to meet requirements for hospital credentialling.

Requirements of the Job:

• Ability to travel up to 60% within a territory is required; ability to travel to meetings/trainings/programs as necessary- additional travel will be required within assigned geography.

• Ability to work occasional weekends and evenings to attend conferences, events, and for other business needs.

• Valid Driver’s License

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

This position is eligible for a company car through the Company’s FLEET program.

Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.