Credit Risk & Collection Management Analyst

About the Job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope. As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Key Job Responsibilities:

Operations:

• Deliver Credit and Collections management services to SBO as per their respective Service Level Agreements (SLAs).
• Participate in Review AR ageing reports, perform collection & dunning, escalate, and follow-up actions.
• To take charge of several countries for overall Credit Management and Collection activities
• Support/responding to enquiries from internal and external customers, Country Finance & Stakeholders
• Actively participate in credit assessment for new and existing customer, perform periodic customer credit review, as well as customer portfolio risk
• Participate in checking credit availability and manage blocked sales orders related to Overdue.
• Deliver operational KPIs and comply with Sanofi policies and guidelines, also to participate in continuous improvement initiatives.
• Actively participate in transition activities of Country Credit and Collection processes into SBS, including knowledge transfer, preparation of Work Instructions documentation and attending conference calls/meetings
• To update Standard Operating Procedure (SOP) as and when required and obtain validation from Team Lead/Manager
• To support ad-hoc projects implementation (New tools, Robotic Process Automation (RPA), process improvement projects)

• To participate in LEAN workshop, acquire LEAN mindset and work according to LEAN methodology.

• To proactively alert in issue/roadblock and propose solution to Team Lead/Manager.

• To manage any other tasks as assigned by Team Lead/Manager.

About You:

• Minimum Qualifications: Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Accounting/Finance/Business or equivalent
• 2-4 years of relevant working experience in the Finance/Accounting sector.
• Working experience in Finance shared services, either in-house or in a BPO setting.
• Working experience in the pharmaceutical or similar industry, preferably in Finance will be advantage.
• Understanding of shared services technologies such as scanning and imaging, OCR, case management tools, KPI monitoring and reporting.
• Fluent English and Mandarin communication skills (verbal and written) and with the ability to interact effectively to all stakeholders.
• Ability to demonstrate analytical and problem-solving skills.
• Working experience with SAP, specifically FICO
• Proficient in the use of applications in the MS-Office suite, including MS-Excel
• Experience in successful handling of Order to Cash
• Self-motivated, mature and ability to work independently
• Able to work in a metrics environment​

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few,