People Services T2P Coordinator

Job title: People Services T2P Coordinator

• Location: México

• Hybrid Work Model

• Job type: Permanent

About the job

Our Team:

Join the People Services team in Mexico, where we serve as the vital bridge between the organization and our employees across industrial sites. Our purpose is to ensure an exceptional employee experience from day one through continuous development, making sure every person has the tools, information, and support needed to contribute to our mission of chasing the miracles of science. What makes us unique is our comprehensive approach: we combine operational excellence with a human touch, working directly with manufacturing teams, unionized personnel, and office employees to create solutions that truly impact their daily work experience.

Main responsibilities:

• Serve as the primary point of contact for employees across three industrial sites (Cuautitlán, Mexico City, and Toluca), providing on-site support and resolving inquiries related to human resources processes.

• Manage the complete onboarding cycle for new employees, including documentation preparation, work tools requests, and coordination with multiple areas to ensure a smooth experience.

• Administer payroll and time & attendance processes, performing validations, following up on incidents, and collaborating with external vendors to resolve employee inquiries.

• Maintain and update personnel files, ensuring compliance with local regulations, audit preparation, and documentation management for internal movements and promotions.

• Coordinate offboarding processes, collecting necessary documentation, managing tool returns, and ensuring proper file closure.

• Provide support for benefits and corporate programs, channeling inquiries, distributing campaign information, and facilitating access to services for plant employees.

About you

Experience:

• Experience in administrative support, human resources, or customer service roles, preferably in industrial or manufacturing environments.

Soft skills:

• Exceptional customer service orientation with ability to actively listen and effectively channel information.

•  Strong organizational skills and ability to manage multiple priorities in a dynamic environment.

•  Adaptability and flexibility to work with different types of employees and situations.

• Clear and empathetic communication skills, especially with operational and unionized personnel.

Technical skills:

• Advanced Excel proficiency and ability to work with databases.

• Experience with human resources management systems (Workday desirable).

• Strong analytical skills for data validation and process improvement.

•  Ability to navigate multiple digital platforms and ticketing systems.

Education:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.

Languages:

• Spanish (native/fluent)

• English (intermediate level desirable for global team collaboration).

#LI - Hybrid

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!