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ServiceNow SAM Integration Lead

Hyderabad, Inde Permanent Posté le   Jun. 13, 2025 Expire le   Jun. 20, 2025
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Job Title: ServiceNow SAM Integration Lead

About the Team:

The Software Asset Management team is part of Digital Strategy and Operations department within Sanofi.

Our mission is to ensure software assets are governed and monitored throughout their lifecycle within our organization to ensure proper governance, optimize investments, maintain compliance with licensing agreements, and enhance security across all business units globally.

The SAM team operates globally, covering all Sanofi business units (R&D, industrial, commercial, support functions) across all geographies, with strong partnerships with Procurement, Legal, and IT teams.

We have successfully implemented ServiceNow SAM Pro module to monitor software license compliance for key vendors. We are now expanding to manage the complete software asset lifecycle by integrating SAM Pro with other ServiceNow modules and external solutions (e.g., SCCM).

We are looking for a skilled ServiceNow SAM integration expert to join our team. You will be responsible for leading this ServiceNow SAM integration project.

Main responsibilities:

  • Lead the ServiceNow integration project to manage the full lifecycle of software assets

  • Collaborate with the ServiceNow CoE team to design and implement integrations between SAM Pro and other ServiceNow modules

  • Define and implement processes for software request, approval, deployment, monitoring, and retirement

  • Configure and customize ServiceNow SAM Pro to meet Sanofi's specific requirements

  • Develop integration solutions with external systems (SCCM, etc.) as required

  • Create dashboards and reports to provide visibility into software assets

  • Train and support users on the new processes and tools

  • Ensure data quality and integrity across the integrated platform

  • Document processes and technical solutions

About you 

  • Experience: 5+ years of experience on ITAM/SAM and more specifically in deploying and integrating ServiceNow SAM Pro with other ServiceNow modules to manage full lifecycle of software assets

  • Soft skills:

    • Strong project leadership capabilities,

    • Excellent communication and interpersonal skills with ability to work across global teams

    • Analytical mindset with attention to detail and data accuracy

    • Pragmatic, results-oriented approach to problem-solving

    • Ability to translate technical concepts to business stakeholders

    • Self-motivated with ability to work independently and as part of a team

  • Technical skills:

    • Strong expertise in ServiceNow platform, particularly SAM Pro module

    • Experience integrating ServiceNow modules (e.g. CMDB, ITAM, ITSM, CSD, HR) to manage software assets lifecycle

    • Experience with software discovery tools and integration methods

    • Proficiency in Agile project management methodologies

    • Experience with JIRA is a plus

  • Education:

    • Bachelor's degree in computer science, information technology or related field (MBA in IT Governance/MIS a plus)

    • 5-8 years professional working experience in Information Technology

    • 5+ years of relevant experience implementing and integrating ServiceNow SAM Pro

  • Languages: Fluent English (written and verbal)

  • Travel requirements: Occasional short-term international travel (approximately 1%)

Why choose us?

  • Bring the miracles of science to life alongside a supportive, future-focused team.
  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
  • Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue Progress. And let’s discover Extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Toujours progresser. Découvrir l’extraordinaire.

Le progrès ne se fait pas tout seul, ce sont les gens qui le construisent : des gens d'horizons différents, dans des lieux différents, dans des rôles différents, mais tous réunis par une même motivation : la volonté de rendre l’impossible possible. Et si vous rejoigniez cet élan ? Afin de poursuivre le changement, adopter de nouvelles idées et explorer toutes les opportunités que nous avons à offrir. Ensemble, continuons de progresser. Et partons à la découverte de l'extraordinaire.

Chez Sanofi, nous croyons en l’égalité des chances pour tout le monde, indépendamment de l’origine, de la couleur de peau, des croyances, du genre, de l'orientation sexuelle, de l'âge, de la citoyenneté, de l'état civil, du handicap ou de l’identité de genre.

Regardez « Une journée type chez Sanofi » et découvrez nos initiatives en matière de diversité, d'équité et d'inclusion sur sanofi.com

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