People Services Senior Generalist

Job title: People Services Senior Generalist

• Location: Hyderabad

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.

Manage end‑to‑end onboarding for all Sanofi India employees. Ensure a consistent, high‑quality new‑hire experience by aligning global onboarding standards with local requirements. Manage onboarding processes, tools (including Appical), documentation compliance, cross‑functional partnerships, and the India Buddy Program.

Main responsibilities:

• Own Day 1 experience, communication, and process consistency across India. Act as central onboarding SPOC and implement global onboarding initiatives (Appical, harmonization, Buddy app).

• Oversee all local onboarding SPOCs; directly manage onboarding for Mumbai & Delhi. Manage welcome kits, vendors, budgets, and monthly onboarding KPIs. Handle Passport onboarding cases and ensure timely closure.

• Ensure compliance with internal policies, audits, and statutory norms. Conduct documentation audits; manage updates to templates and SOPs. Serve as the audit SPOC for onboarding-related queries (EBI, PV, HSE, Legal, etc.).

• Administer Appical (user management, content updates). Maintain onboarding content across systems (OneSupport, templates, presentations). Handle Tier 2 onboarding tickets and CREW approval issues with EWF.

• Maintain and expand trained buddy pool across functions. Assign buddies weekly for all new hires; run quarterly buddy cycles. Conduct buddy training, engagement connects and manage Teams buddy community. Participate in global buddy tool development/testing.

• Identify and implement process, system, and communication improvements. Enhance pre-joining and Day 1 experience; run new-hire focus groups. Track feedback and drive simplification initiatives.

About you:

• Bachelor’s degree; 7–10 years HR operations/onboarding experience.

• Strong project management, stakeholder management, and HRIS exposure (Workday/Appical preferred).

• Experience with process improvement, documentation, and vendor management.

• Excellent communication, organization, and compliance mindset. Data-driven decision making. Strong facilitation skills and ability to manage multiple priorities.

• Proficiency in MS Office, Teams, and HR systems.

• Onboarding completion timeliness, documentation accuracy, new-hire satisfaction. Buddy program effectiveness. Stakeholder satisfaction and SLA adherence.

• Successful implementation of global initiatives and local improvements.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!