
Manufacturing and Supply
Where the
miracles of
science are made
a reality for patients
Business Support Leader
Cambridge, Massachusetts Salary Range USD 147,000.00 - 212,333.33
At a glance
Our teams produce and deliver over 4 billion units of medicines and vaccines every year, ensuring every breakthrough gets to the people who need it most.
Our state-of-the-art facilities, AI-powered smart factories, and cutting-edge automation are redefining what’s possible: ensuring treatments reach patients faster, safer, and more sustainably than ever before. This is where your skills, ambition, and passion can shape the future of healthcare.
Job title: Business Support Leader
Location: Cambridge, MA , Northborough, MA
About the job
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.
Job Purpose
The Business Support Leader will serve as a key advisor and strategic partner to the Business Unit Leader and the Team, ensuring effective communication, alignment, and execution of projects and organizational initiatives.
This role requires a proactive, detail-oriented individual with exceptional leadership, project management, and interpersonal skills.
The individual will support the Head of EM&S Specialty Care to effectively plan and manage business priorities, define the communication plan for the business unit, and chair the business unit governances
The role includes components of strategy (understanding and translation of the vision and priorities), facilitation (enabling leadership team to work together and getting to decision faster), project management (leading highly important projects in white spaces), and bridge building (connecting the dots within the leadership team and with the rest of the organization).
The individual partners closely with both the Head of EM&S SpecCare and the leadership team (LT) on a daily basis to run and monitor transversal priorities and deliver high impact projects. Extensive collaboration is required with many stakeholders.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities:
Strategic Planning and Execution
Assist the Business Unit Leader and the leadership team in developing and implementing strategic initiatives and operational plans.
Monitor progress on key projects and objectives, providing updates and recommendations to leadership through the execution of the EM&S SpecCare Compelling Business Needs and priorities and monitoring of related KPIs.
Communication and Coordination, Stakeholder Engagement
Coordinate Global EM&S Business Support Leader & Governance to support decision making and information sharing within the organization.
Facilitate communication between the leadership team and other departments to ensure alignment on priorities and initiatives.
Prepare and manage internal and external communications on behalf of the GBU leader.
Build and maintain relationships with key stakeholders, both internal and external, to foster collaboration and support for organizational initiatives.
Represent the GBU Leader in meetings and discussions as needed.
Project Management
Lead projects as required to support the execution of the EM&S SpecCare Compelling Business Needs (CBN).
Leverage and engage resources across the organization to ensure priorities are delivered on time with effectiveness measurements built in.
Interface with the broader organization on transversal projects that requires EM&S SpecCare inputs.
Meeting and Event Management
Organize and coordinate executive meetings, including agenda setting, materials preparation, and follow-up on action items.
Plan and execute events and initiatives that align with organizational objectives.
About you
Basic Qualifications:
BS/BA Engineering or Scientific discipline or other degree with relevant pharma experience.
5-8+ years' experience in Pharmaceutical or BioPharma industry.
Hands on experience working at a manufacturing site is a plus.
PMP or Lean Six Sigma training is highly preferred but not required.
Key Qualifications and Competencies:
Ability to work cross-functionally, strong team player
Ability to manage confidential information and understand relevance and sensitivity
Excellent problem-solving skills, analytical and strategic capabilities
Strong project management skills
Ability to deal with ambiguity and work in autonomy with limited guidelines
Effective communication and interpersonal skills
Ability to cultivate effective relationships, and to influence and collaborate internally and externally at all organizational levels
Desired traits:
Trust, reliability and discretion
Self-driven, Results-oriented
Strong sense of urgency
Ability to proactively voice different perspectives
Multi-Tasker
Eagerness to learn, inquisitive
Active listener
Rigor
High work capacity/Flexibility
Travel - 10% travel requested
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#LI-Onsite
#vhd
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi US endeavors to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please click here.
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

Find out more about this location

Why work with us
- We’re problem-solvers and pioneers. United by the belief that everyone deserves a healthier future. We create best-in-class vaccines that prevent disease and protect lives.
- Innovation drives us. From AI and mRNA to next-gen science, we push the boundaries to deliver first- and best-in-class vaccines for infectious diseases worldwide.
- Growth happens here. With bold investments in R&D and world-class facilities, Sanofians across the entire vaccine lifecycle are shaping the future of global health.
- We do what’s right. Sustainability and DE&I drive our positive global impact—because the diverse communities Sanofians represent are the patients we serve.
All-in on diversity
At Sanofi, diverse perspectives fuel the best solutions for patients. Hear from Monique Vessey, our Supply Chain Transformation Leader, on how her background shapes her approach to delivering life-changing medicines.

"Manufacturing and Supply is the bridge between the science that happens in research laboratories and the people and communities we serve."

Brendan O’Callaghan
Executive Vice President of Manufacturing and Supply
Discover more

Manufacturing & Supply Careers
Explore how Sanofi is transforming pharmaceutical manufacturing and supply chains with cutting-edge technology, digital innovation, and sustainable practices. Discover career opportunities where you can help deliver life-changing medicines efficiently and responsibly.

Accelerating Biopharma Innovation with McLaren Racing
What do Formula 1 and biopharma have in common? Speed, precision, and a drive for excellence. Discover how Sanofi is partnering with McLaren Racing to transform drug development with cutting-edge performance science.

Join our
talent community
What could we achieve together? Every Sanofian works on projects that truly make a difference to people’s lives.
Sign up today and discover our latest opportunities as soon as they’re available.