Manufacturing and Supply
Wo Wunder der Wissenschaft
für Patient*innen Realität werden

Job Title: Business System Owner

Location: Swiftwater, PA

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.

The Local Business System Owner (BSO) is responsible for Swiftwater site implementation, lifecycle, and compliance with global Smart Factory solutions that support Manufacturing & Supply operations. This role reports to the Swiftwater Smart Factory Head and is crucial in driving digital innovation and modernization at the site level while maintaining alignment with global strategies, processes, and core models.  

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

**This is a hybrid role - 4 days a week onsite - required. **

Main Responsibilities:

Governance & Compliance

• Ensure alignment of site procedures and practices with Sanofi Global Quality Documents. 

• Act as gatekeeper for local system adherence, including audit trail review, user access control, and local application of business procedures. 

• Represent the site in their area of expertise and interact with Quality, Digital, and Business functions (site and global). 

System Ownership

• Maintain the validated state of the Sanofi Smart Factory System at the site level. 

• Ensure the system remains fit-for-purpose and aligned with evolving core models and business needs. 

System Use & Support

• Ensure system usage meets business needs and supports operational efficiency. 

• Provide training and support to end users, promoting standardization and best practices. 

• Lead the network of key users and provide Level 2 and Level 3 support. 

Innovation & Roadmap

• Initiate local use cases and communicate site-specific pain points to the global team. 

• Drive business activities related to solution implementation initiatives 

• Business Value Projects 

• Major and Minor releases 

• Legacy System Decommissioning  

• Represent the site in design authority and participate in roadmap discussions to ensure alignment with global direction. 

Collaboration Focus

• Collaborate closely with the site Smart Factory Head, global BSO, and other stakeholders to ensure local needs are represented and aligned with global strategy. 

Quality Management

• Manage deviations, CAPAs, change control, documentation, training, audit trail reviews, access management, and business continuity. 

• Investigate and resolve incidents related to the system. 

• Participate in local qualification phases and contribute to audits and inspections. 

Resource & Budget Management

• Define and allocate resources and budgets for system evolution projects and maintenance activities. 

• Plan system-related activities and provide visibility on priorities. 

Documentation, Processes & Support

• Review and approve local documentation related to system configuration, design, and operations. 

• Support users in adopting digital solutions and ensure proper documentation and training are in place. 

Change Management

• Support users in adopting digital solutions and develop a change plan for the business transformation supporting the change 

• Develop and execute communication plans to site and global stakeholders 

• Drive continuous improvement for Smart Factory solutions through collaboration with Sanofi Manufacturing Standards & Area Process areas  

About You

Required Qualifications

Education:

• Bachelor’s Degree - Engineering, Life or Data Sciences or related discipline - preferred. 

• A combination of education and experience will be considered.

Experience:

• 5+ years of experience in the Pharmaceutical Industry, Computerized System implementation or Project Management experience - preferred.

• GxP and Data Integrity knowledge - required.

Preferred Qualifications: 

• Work Experience: Experience with successfully Leading Project teams, Experience with Continuous Improvement and Service Level Management (SLA) related to Incident Management. Experience with Risk Assessment. 

• Technical skill: Experience with standard industry systems including but not limited to: SAP, SIEMENS, Veeva, & Power BI 

Why Choose Us

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Pursue Progress. Discovery Extraordinary.

Werde Teil von Sanofi und starte mit uns in eine neue Ära der Wissenschaft – wo dein persönliches Wachstum genauso wegweisend ist wie unsere Arbeit. Wir investieren in dich, damit du weiterkommst, schneller denkst und Dinge möglich machst, die vorher undenkbar waren. Du wirst Grenzen verschieben, Gewohntes hinterfragen und smarte Lösungen entwickeln, die direkt bei den Menschen ankommen, für die wir da sind. Bereit, die Wunder der Wissenschaft zu jagen und Leben zu verbessern? Dann lass uns gemeinsam Großes bewegen – und das Außergewöhnliche entdecken.

Bei Sanofi stehen allen die gleichen Chancen offen – unabhängig von Herkunft, Hautfarbe, Religion, Geschlecht, Nationalität, sexueller Orientierung, Alter, Staatsangehörigkeit, Familienstand, Behinderung, Geschlechtsidentität, Veteranenstatus oder anderen gesetzlich geschützten Merkmalen.